Begin at $200/session. We coordinate everything. Stories accumulate in your private archive every month. Order a legacy product (video, book, podcast, or keepsake) whenever your family is ready.
Get started online in a few minutes. You'll tell us about your loved one: their name, their location (assisted living facility, adult family home, or their own home), and any background that helps our guides prepare.
If your loved one is in a facility, we'll ask for the facility's name and address. If they're at home or in another setting, we'll note that too.
Within a few days of getting started, our team reaches out to arrange scheduling with your loved one, or their care team if they're in a facility. We send a simple introduction and handle all the logistics. No effort required from you.
Sessions can be conducted in person at a facility, in the home, or on location. Whatever setting works best for your loved one, we'll make it happen.
A trained interviewer visits your loved one at the frequency you've chosen, in person. Sessions are warm and unhurried, up to one hour each. Our guides know how to draw out stories that don't surface in family visits: the childhood details, the pivotal decisions, the people and places that shaped a life.
Our guides are also experienced working with older adults at all cognitive levels, including those with dementia or significant memory challenges. They slow down, follow your loved one's lead, and find the windows of clarity that exist even in difficult conditions.
Each session is added to your private family archive, accessible through your family portal. Listen from any device, any time. Share access with family members anywhere in the world. Every session that's been recorded stays in your archive permanently, whether or not sessions are ongoing.
Through the portal, you can also submit story prompts: topics, questions, and memories you'd like the guide to explore in the next session. The more specific, the richer the story.
While sessions are active, one happens every month. Three months in, you have three sessions. A year in, you have twelve. The archive grows and deepens, capturing different eras, different topics, different moods and memories over time.
There is no preset endpoint. Gathering continues at your chosen pace until you decide to pause or stop. You can always resume if circumstances change.
Whenever your family is ready, order a produced legacy product built directly from your accumulated archive. No deadline, no pressure.
Here's exactly what a monthly session looks like, from the interviewer's arrival to the recording landing in your archive.
No scripts, no formal interview structure. The guide leads with curiosity and follows wherever your loved one takes the conversation.
Our guides are experienced working with people at all cognitive levels, including those with dementia. Sessions adapt to your loved one's condition and pace.
Long enough to go deep, short enough to keep energy up. The guide knows how to read when to continue and when to close a session warmly.
The recording is processed and added to your family portal within a few days. You'll receive a notification when it's ready to listen.
Share access with every family member. No per-person fee. Listen together or separately, from any device, any time.
After listening, submit new story prompts through your portal to guide what the next session explores. The guide uses your prompts to shape the conversation.
We work with families regardless of where your loved one lives.
We coordinate directly with your loved one's facility team. In-person sessions scheduled around their existing routine.
For loved ones living independently or with family. Sessions conducted in their home by an in-person guide.
A meaningful place: a childhood neighborhood, a park, a favorite spot. Sessions can travel to wherever the story lives.
